Error and Advisory Messages


RASTRAC Error and Advisory Messages:

"layerFilename's layer type is not supported. Contact Technical Support."

RASTRAC displays this message if it tries to access a map layer file, but an internal compatibility deficiency occurs. This error should never occur under normal circumstances.

"layerFilename returned an invalid map view area. An invalid map layer may have been added (check for file size zero)."

RASTRAC displays this message if it cannot resolve the geographic area of a map layer. If you see this error, it is possible that you added an invalid map layer or the file size was zero (no data).

"name cannot be loaded because it has fewer than mincalpoints definition points."

This message is displayed when RASTRAC tries to load a map or advisory, but cannot find enough georeference points ("cal" points) in its legend file. If you see this message, it probably means that the legend file has been corrupted by an external source. Try Editing the legend file to verify the condition, and then re-define the map or advisory.

"recorderfilename already exists in the point database."

This message is displayed when a point is about to be added to the point database and another point definition with the same name already exists. Only one entry for each point name is allowed.

"recorderfilename already exists. Click OK to overwrite it."

This message is displayed when you choose an operation which is about to overwrite a recorder file which already exists. If you click OK, the previous (already existing) file will be lost. If you click "Cancel", the previous file will be saved. The new recorder file will not be written until you choose a different file name.

"recorderfilename cannot be recorded due to a database error. Contact Technical Support."

RASTRAC displays this message when it tries to start recording to a recorder file, but the internal database loses synchronization. This error should never occur under normal circumstances.

"recorderfilename contains recorded data that is incompatible with your current version of RASTRAC. Contact Technical Support."

RASTRAC displays this message when it tries to open a recording file, but the selected file format is not valid. This error should only occur if you try to open a playback file that is incompatible with your version of RASTRAC.

"recorderfilename has been sorted. You may now retry Binary-to-ASCII conversion."

This message is displayed to notify you that the sort process is finished, and the file is now ready for you to retry the "Tools...Convert Recorded File...binary to ASCII" conversion.

"recorderfilename is not a binary recorded file. Could not convert to ASCII format."

You can only execute the "Tools...Convert Recorded File...Binary to ASCII" on a properly formatted binary recorder file. That is, RASTRAC is telling you that the file is not properly formatted as a RASTRAC binary recorder file.

"recorderfilename is not an ASCII recorded file. Could not convert to binary format."

You can only execute the "Tools...Convert Recorded File...ASCII to Binary" or "Tools...Convert Recorded File...ASCII to Binary" on an ASCII formatted recorded file. That is, RASTRAC is telling you that the file is either already in binary format, or is not properly formatted as a RASTRAC recorder file.

"recorderfilename is not an ASCII recorded file. Try converting binary to ASCII."

You can only execute the "Tools... Edit... Recorded File" on an ASCII formatted recorded file.

"username is already using the I/O Processor."

RASTRAC displays this message when your viewer instructs an IOP to remotely control its communication device (a radio or telephone modem, for example), but another user's viewer is already controlling the radio. If you see this message, try waiting a moment, and then retry the command that caused the message. Most viewer-to-IOP connections only last a few moments, so you shouldn't have to wait long before the IOP is available.

If you see this message often, an alternative is to add another wireless access channel (another device/IOP pair) to your system. A second port to your AVL system will double your access to the system, especially in these cases:

You are using trunking radio, and your fleet is distributed over a number of trunking systems;

You are using a cellular-based system, and you can dedicate more telephone lines to AVL;


"vehiclename is already recording. Click OK to start a new recording."

The vehicle that you chose to start recording is already recording. You should click 'OK' to close the currently recording file and choose a new file name for the new recording file. You should click 'Cancel' to retain the currently recording file, as if you had never executed the "Start Recording" command.

"vehiclename is not an active vehicle ID."

This message is displayed if you haven't chosen an active vehicle ID. Only choose an active vehicle ID before continuing with the desired function.

"vehiclename can not be added to the active vehicle database. Maximum vehicle capacity (maxvehicles) has already been reached."

This message is displayed if the maximum number of vehicles allowed by the system has been exceeded. For instance, if you are operating a 5 unit system, you cannot have 6 active vehicles. Delete an active vehicle before continuing with the desired function.

"vehiclename is not found. Please re-enter."

The vehicle ID or alias you entered is not a currently active vehicle. Make sure you did not mis-type the vehicle ID. All active vehicles are displayed in the Multiple Status Window (F4), or in their Single Status Windows (F6).

"<vehiclename > is not responding to 'xxxxxxxxx' command. Try again."

RASTRAC displays this message when you attempt to communicate with a vehicle (e.g. "Get Position", "Get History", "Send Message", or In-Vehicle Controls) and the vehicle does not respond to the command within the ‘Timeout’ period defined in the vehicle properties. Be sure to set up an adequate "Timeout" in the "Vehicle Settings... Properties" dialog for each vehicle. If you get this error message, the vehicle is not receiving commands from the base station (assuming you have a long enough timeout period defined). If the ‘Timeout’ period is too short, an error message will be displayed and then the response from the vehicle will be received. For more information, see the RASTRAC online help for "Vehicle...Settings".

"Abort current map calibrate operation?"

RASTRAC asks you this question immediately before canceling a map calibration operation, as a safety measure.

"Advisory text string(s) must be 80 characters or less. Adjust length(s) and click 'Accept' again."

This message is displayed if you type in text strings for an advisory which are longer than 80 characters. Try using more lines of text, with less text in each line.

"A Macro is already being recorded."

RASTRAC displays this message if you try to play or record a macro while another macro is already recording. If you see this message, click "Stop", and then retry.

"A Macro Playback is currently active."

RASTRAC displays this message if you try to play or record a macro while another macro is already playing. If you see this message, click "Stop", and then retry.

"An error occurred while writing to recorderfilename. Recording stopped."

This message indicates that RASTRAC detected a file access error while writing to the recorder file. If you see this message, try playing the file back. If the file plays back OK, the error may have been effectively harmless. Otherwise, check your disk drive to make sure plenty of free space exists. If the message continues to display, it's possible that the computer's file system may be "confused". In this case, try shutting down the computer and restarting it.

"An error occurred while writing to recorderfilename. The file may not playback properly."

This message indicates that RASTRAC detected a file access error while writing to the recorder file. If you see this message, try playing the file back. If the file plays back OK, the error may have been effectively harmless. Otherwise, check your disk drive to make sure plenty of free space exists. If the message continues to display, it's possible that the computer's file system may be "confused". In this case, try shutting down the computer and restarting it.

"An invalid name has been entered. (do not use the following characters: / \ < > : | * . ? ")"

This message tells you that invalid characters were used to define the entered name (filename, alias, etc...). Do not use the following characters in a name definition: / \ < > : * . ? ".

"Another map function requiring mouse input is already in progress."

This message tells you that a map definition, advisory definition, or map calibration function is still in progress, and that the function you attempted to execute cannot be performed until the first function is completed. RASTRAC cannot activate mouse simulation when a map define or calibration is active. If you receive this error, you should do one of the following:

Complete the define or calibrate operation and then retry the desired function.

Cancel the define or calibrate operation (by selecting the menu item for the operation again, and then retry the desired function.


"An output message must be entered."

RASTRAC displays this message when you click "Send Message" in the Communication & Control dialog without entering a text message to be sent. Try entering a text message in the "Output Message" edit box, and then click on "Send Message".

"A raster map with this name already exists. Click OK to overwrite it."

RASTRAC displays this message if you try to define a layered map, and give it the same name as a raster map which already exists (the existing raster map name is shown in the message box caption). You should make sure that you no longer wish to use the existing raster map before you click OK. If you click OK, the raster map's legend file will be deleted and will not be recoverable.

"Are you sure you want to delete this cal point?"

RASTRAC asks you this question immediately before deleting a map calibration point, as a safety measure.

"Are you sure you want to delete this macro?"

RASTRAC displays this message as a safety feature when you delete a macro. To continue and delete the macro, click "Yes". Otherwise, click "No" to cancel the operation.

"Are you sure you want to delete this vehicle string?"

This message is displayed as a safety feature, when you delete a vehicle from the "Vehicle...Settings" dialog box. Click "Yes" to continue and delete the vehicle setting, or click "No" to leave the vehicle setting unchanged.

"A simulated vehicle named 'MOUSE' has been created."

This message is displayed when you select "Tools...Vehicle...Simulate with Mouse", as a reminder that the new "mouse" vehicle has been created for you.

"A time must be entered before going on. Press 'Accept' if data has been entered."

You must tell RASTRAC when to execute each new time transition in the "Vehicle... Aging Options". To do this, enter a time in seconds in the "Time After Last Update" edit box in the dialog, then press the "Accept Button in the dialog.

"At least 3 points are required. Please enter more points."

This message is displayed if you click "OK" in the polygon entry dialog to complete an advisory definition before entering at least 3 points to define the advisory region. If you want to give up defining an advisory, click "Cancel" instead of "OK".

"Because of an error, recorderfilename was not sorted, and is still out of sequence."

This message is displayed after any sorting error occurs, to remind you that the recorder file is still out of sequence. While RASTRAC will still playback the out-of-sequence file, it's important to remember that vehicle tracks will not necessarily depict real events, since data is out of sequence.
If you receive error messages while RASTRAC is sorting a playback file, check that the file is valid (convert it to ASCII, then edit it, then convert it back to Binary). This error message should not occur often.

"Cannot allocate memory space for imagename image."

This message is displayed when RASTRAC tries to open or zoom a raster image, but cannot find enough free memory to hold the image. Try closing other programs if you see this message. If you see this message often, try adding memory to your computer, or segmenting the offending map into several smaller map images. Note also that a "zoomed-in" depiction of a raster image will require more memory space than the non-zoomed depiction of the image.

"Can not define a new advisory. Maximum number of legends (maxnummaps) already allocated."

This message is displayed when you try to define (create) a new advisory , but the legend database is full. RASTRAC can only load up to maxnummaps (512) legends (advisories and maps). If you see this message, try deleting another map or advisory to make room for the new advisory you wish to define.

"Can not define a new map. Maximum number of legends (maxnummaps) already allocated."

This message is displayed when you try to define (create) a new map , but the legend database is full. RASTRAC can only load up to maxnummaps (512) legends (advisories and maps). If you see this message, try deleting another map or advisory to make room for the new map you wish to define.

"Cannot delete a Read-Only connection."

RASTRAC displays this message if you try to delete a connection in a RASTRAC viewer, but the viewer didn't make the connection, OR if you try to delete a connection in an IOP that the IOP didn't make. If you see this message in an IOP, try deleting the connection in the RASTRAC viewer instead (i.e. from the "other end" of the connection).

Note that while the displayed IP addresses (computer names) will be the same on "both ends" of a connection, the port numbers usually will not.

"Cannot find linetitle in RTMX.INI: Using defaultsetting."

This message is displayed if RASTRAC cannot find a required configuration setting in the RTMX.INI initialization file. Since the missing setting is required for normal operation, RASTRAC uses a programmed default, and notifies you of the setting being used. Before using the software, you should verify or correct the setting in the appropriate RASTRAC dialog.

"Cannot find an image to zoom. Contact Technical Support."

This message is displayed when RASTRAC tries to zoom an image, but cannot find the image definition. This message should never be displayed under normal conditions.

"Cannot find Hardware Key driver. Make sure driver is installed."

You will see this message if RASTRAC cannot find the proper software driver for interfacing to the hardware key. If you're using RASTRAC on a Windows NT-equipped machine, be sure to install the NT hardware key driver by running the "Setup.exe" program in the "HwKey" directory from your RASTRAC Installation CD-ROM.

"Cannot format Hardware Key data structures. Contact Technical Support."

RASTRAC displays this message if it cannot build the required software data structures to process the hardware key. If you see this message, it's possible that the hardware key driver is out of date or damaged. If you see this message, it's best to contact Technical Support for assistance.

"Cannot modify a Read-Only connection."

RASTRAC displays this message if you try to modify a connection in a RASTRAC viewer, but the viewer didn't make the connection, OR if you try to modify a connection in an IOP that the IOP didn't make. If you see this message in an IOP, try modifying the connection in the RASTRAC viewer instead (i.e. from the "other end" of the connection).

Note that while the displayed IP addresses (computer names) will be the same on "both ends" of a connection, the port numbers usually will not.

"Cannot open NMEA.DLL. Contact Technical Support."

RASTRAC displays this message when it cannot find a resident NMEA.DLL program file in the RASTRAC home directory. If this message is displayed, your RASTRAC installation has probably been corrupted.

"Cannot open playbackfilename. The file is unavailable."

This message is displayed if RASTRAC cannot read a recorder file from the disk. Make sure the playback file name (in the dialog box) is correct, and formatted properly, including its file name extension.

"Cannot playback from playbackfilename. The file is empty."

This message is displayed if you try to playback from a recorder file which has no data in it.

"Cannot read Hardware Key. Do not operate RASTRAC without the proper hardware key installed on your parallel port."

You will see this message if you try to run RASTRAC on a machine that doesn't have the proper hardware key installed. Make sure that the proper hardware key is installed on the printer port (on the back) of the viewer computer. If RASTRAC detects several quickly repeated executions under which this error occurs, it will permanently disable itself. Consequently, if you see this message, do not repeatedly execute the software.

"Cannot recognize playbackfilename playback file version."

This message is displayed if RASTRAC detects a binary playback file version which is not supported in this RASTRAC software version. It may also indicate a damaged or unrecognizable file. Make sure you're actually playing back a true RASTRAC binary recorder file.

"Cannot render imagename image. Contact Technical Support, code = errorcode."

This message is displayed when RASTRAC actually tasks Windows to draw an image in the display, but receives an error. This message should never be displayed under normal conditions.

"Cannot resize imagename image. Contact Technical Support, code = errorcode."

This message is displayed when RASTRAC tries to allocate memory to hold a zoomed raster image. This message should never be displayed under normal conditions.

"Cannot resolve an image number for imagename. Contact Technical Support."

This message is displayed when RASTRAC tries to open a raster image (map or advisory), but cannot determine the internal image number. This message should never be displayed under normal conditions.

"Cannot resolve IOP/Server name. Contact Technical Support."

This message is displayed if RASTRAC's internal database cannot find an IOP or Server name while you are editing ‘IOP and Server List…’ for a vehicle in the "Vehicle...Settings" dialog. This problem should never occur under normal circumstances.

"Cannot resolve maximum number of vehicles. Contact Technical Support."

RASTRAC displays this message if it cannot determine the fleet size on program startup. This message should never be displayed under normal conditions. If you see it, contact Technical Support.

"Cannot resolve system name. Contact Technical Support."

This message is displayed if RASTRAC's internal database cannot find a trunking radio system name while you are editing the System list for a vehicle in the "Vehicle...Settings" dialog. This problem should never occur under normal circumstances.

"Cannot save configuration data. Check RTMX.INI."

This message is displayed if RASTRAC cannot access the RTMX.INI file for writing. If you receive this message, check the RTMX.INI file in the appropriate user directory, to make sure it is present and is not "read-only" or opened by another application.

"Cannot save empty map. No layers have been added."

RASTRAC displays this message if you define a new layered map and try to save it without adding any layers to it. To define a new layered map, you must add layers to the new map, using the "Add Layer" function. For details about defining a new layered map, see "Layered Map" in the RASTRAC online help.

"Cannot understand the format of imagename image. Contact Technical Support."

RASTRAC displays this message if it cannot read the content of a map or advisory image file. If you see this message, the image file is probably damaged or in an invalid format. Try opening the image using an image processing application, like Windows Paint (BMP, PCX) or the Windows Photo Editor (JPG), and then save the image from that application. Then try running RASTRAC again with the saved version of the image. You can also try saving the image as a different raster image format, and using that format instead.

"Cannot write to legendfilename legend file. Make sure the file is not read-only."

RASTRAC displays this message when it tries to save a legend file, but cannot access the file. Try checking the file to make sure it is not read-only, or in use by another application. Also make sure the directory in which the file resides is not marked as read-only.

To check the read-only status of a file or directory, follow these steps:

In "Windows Explorer" (not "Internet Explorer"), click on the file to select it.

Then click the right mouse button on the file, and select "Properties".

In the "properties" dialog, make sure the "read-only" button is NOT checked. Then run

RASTRAC again and retry loading the map.

If the map still doesn't load, contact Technical Support.

If the above solutions do not work, try copying the legend file to another directory, then back to the original directory. You can also try opening the legend file with Notepad, and see if Notepad can read the file. These exercises should give you an indication of what's wrong with the file.

"Can't create a map inset from layerfilename layer file."

RASTRAC displays this message when you are defining a map inset region, and a file error is detected in the displayed layer file. This message usually indicates that the layer file contains corrupt information.

"Can't create new user directory. Contact Technical Support."

This message is displayed when you choose a new user logon profile, but the directory for the new user could not be created. Make sure that the disk is accessible, or try rebooting your computer, then retry.

"Can't find filename label database file for this layer."

RASTRAC displays this message if it tries to access a label database file, but the file does not exist. If you see this error, make sure the file exists in the RASTRAC map directory, and it is not marked as read-only. You may need to check the validity of your RASTRAC map directory path by pressing F2 and selecting the "Paths" property sheet.

"Conversion complete! destfilename contains numberofrecords data points."

This message notifies you that a recorder file format conversion was successfully completed. It also tells you how many "data points" (records) were created in the new file.

"Could not access mapname map. There isn't enough memory to hold its legend definition."

RASTRAC displays this message if it tries to load a map legend at program startup, but cannot find enough memory to hold its legend definition. If you see this message, try rebooting the computer and see if it happens again. If it does, contact technical support. This error should never occur under normal circumstances.

"Could not add application name to RTSTART.INI."

RASTRAC displays this message if it cannot save one of the application names in the "Tools...Options...Startup Applications" dialog to the initialization file, "RTSTART.INI". If you see this message, try editing RTSTART.INI to see if the new name has been added. You may also want to make sure that the file is not marked as read-only. If the message is displayed repeatedly, contact Technical Support.

"Could not add IOP/Server to 'Vehicle...Settings' database."

This message is displayed if you try to include too many IOPs/Servers in a vehicle's ‘IOP and Server List…’ in "Vehicle...Settings" dialog. The viewer may connect to a maximum of 10 IOPs/Servers at a time.

"Could not add layer layerFilename to map. Possibly no data in the file or an invalid coordinate system was selected."

RASTRAC displays this message if it cannot resolve the geographic properties of a map layer. If you see this error, it is possible that the properties of the map in question are invalid because an incorrect coordinate system was selected when adding the layer. Also, this message could be displayed if the layer does not contain any data points. If the map layer file does contain data, try using a different coordinate system. NOTE: It is very important that the exact coordinate system that was used to create the map layer is also used when adding the layer to a RASTRAC layered map.

"Could not add layer layerFilename to map. This data file may be corrupt or contain invalid data."

RASTRAC displays this message if the data points in a map layer are invalid. If you see this error, it is possible that the data records of the map in question can not be processed by the Blue Marble mapping library. See the following error "Run the MifCnvrt program on layerFilename to try and recover the data file" for a more detailed explanation.

"Could not add point to database. Maximum points (maxnumpoints) have already been defined."

This message is displayed if RASTRAC cannot add a new point into the point database. This problem can occur if you attempt to define more points than the maximum allowed in the viewer (e.g. 1024 points). If you need to define more than the currently defined max number of points, contact technical support.

"Could not add point to database. Invalid parameters (name or lat/lon) have been defined."

This message is displayed if RASTRAC cannot add a new point into the point database. This problem can occur if you attempt to define a point with an invalid point name or invalid latitude/longitude parameters. Make sure all required point parameters are valid before adding to the point database.

"Could not add System to 'Vehicle...Settings' database."

This message is displayed if you try to include too many trunking radio systems in a vehicle's system list in "Vehicle...Settings" dialog. A maximum of 32 systems may be included in the list.

"Could not add Vehicle Id to 'Vehicle...Settings' database."

This message is displayed if RASTRAC cannot write a new vehicle ID into the Vehicle Settings database. This problem can occur if you attempt to define more vehicles than the maximum allowed in the viewer (e.g. 256 vehicles). If you need to define more than 256 vehicles, consider splitting the fleet between 2 or more viewers, or dividing the fleet between 2 or more user profiles.

"Could not allocate memory for new macro."

RASTRAC displays this message if you try to record a new macro, but the computer doesn't have enough free memory to save the macro. Under normal conditions, even if your machine runs out of memory, it won't be when you're recording a macro. Consequently, if you see this message, you will probably see other error messages as well. In such a case, try shutting down your computer, turning it off, and then restarting it. Then run RASTRAC again and retry.

"Could not allocate memory for point descriptors. Please free more memory."

RASTRAC displays this message when it tries to create a new point (or allocate the default point database), but not enough memory is available. Try closing one or more programs, and allowing RASTRAC to attempt to create the point again.

"Could not allocate memory for vehicle descriptors. Please free more memory."

RASTRAC displays this message when it tries to create a new vehicle (or allocate the default vehicle database), but not enough memory is available. Try closing one or more programs, and allowing RASTRAC to attempt to create the vehicle again.

"Could not control base station radio."

RASTRAC displays this message on an unsuccessful attempt to remotely-control your base station radio. It usually means you need to reset the radio interface:

Make sure your IOP's Properties are set to the proper COM port, settings, and the proper radio make & model is selected.

Make sure the cable is properly connected from the IOP computer's Aux COM Port to the radio. Remember, this is the computer to radio connection, and NOT the computer to modem connection.

Power-cycle the radio.

If the radio does not initialize, or you continue to see this message, contact Technical Support for more help.

If you don't want to use the RASTRAC radio remote-control feature, you can disable it by following these steps:

In the IOP, select ‘Simplex Radio’ instead of ‘Duplex Radio’ in the "Edit... Configuration" dialog.


"Could not copy layerFilename layer to map store directory."

This message indicates that RASTRAC could not copy a native-format map layer file to the RASTRAC map store directory during the "save without conversion" process due to a file access error. This error should never occur under normal conditions.

"Could not create recorderfilename recording file. Continuing without recording."

RASTRAC displays this message when it tries to start recording to a recorder file, but it cannot create the file. See "Cannot write to legendfilename legend file. Make sure the file is not read-only" for ways to diagnose and correct this problem.

"Could not create selected font!"

This message is displayed when you select a new font style or pitch, but Windows cannot match it to one of its internally defined fonts. If you must use the font as specified, try running Windows Setup again (from your Windows Installation CD-ROM) and adding more fonts.

"Could not define a new map. All maxopenmaps maps have already been defined."

This message is displayed when you try to define (create) a new map , but the opened map list is full. RASTRAC can only define up to maxopenmaps (25) maps. You cannot define more maps than can be opened at one time.

"Could not define a new map. Only maxopenmaps maps can be displayed at the same time."

This message is displayed when you try to define (create) a new map , but the opened map list is full. RASTRAC can only open up to maxopenmaps (25) maps. If you see this message, try closing another map to make room for the new map.

"Could not delete 'advisoryname.ADV' advisory file."
"Could not delete ''advisoryname.LEG' legend file."

This message is displayed when you execute the "Advisory...Delete" command, but one or more of the advisory's definition files cannot be deleted. This may be due to:

The file doesn't exist;

The file is read-only (use Windows Explorer to change the file protection for the file);

The file is currently opened by another user (wait until the other user is finished with the file).

Even if RASTRAC encounters this error during an advisory delete, it will still delete the advisory from the internal RASTRAC database.

"Could not display layername map layer."

This message is displayed when RASTRAC tries to load a layered (vector) map, but cannot access one of its layer files. Follow these steps to correct this error:

In "Windows Explorer" (not "Internet Explorer"), click on the first file in the directory, then hold the shift key down, and while holding it down, scroll to the last file in the directory, and click on it(all files will now be selected).

Then click the right mouse button on the files, and select "Properties".

In the "properties" dialog, make sure the "read-only" button is NOT checked. Then run RASTRAC again and retry loading the map.

Make sure that the layername file exists in the RASTRAC map directory. You may need to check the validity of your RASTRAC map directory path by pressing F2 and selecting the "Paths" property sheet.

If the map still doesn't load, contact Technical Support.


"Could not finish converting sourcefilename to destfilename due to a file error."

This message is displayed when RASTRAC encounters a file error while writing to the destination file in a recorder file format conversion (e.g. binary to ASCII). It means that the new file may or may not be partially written, and may not have been created at all. If you see this message, try playing back or editing the new file to see if any data was generated.

This message indicates that the file system on your computer is not allowing some disk accesses to occur. Try shutting down the machine and then restarting it, or possibly running Windows Scandisk on the drive to make sure it doesn't have any undetected errors on it.

"Could not initialize layered map display for mapname."

RASTRAC displays this message if it attempts to load a layered map, but cannot create a display background for it. If this error occurs repeatedly, contact a technical support representative. You may need to send the map files to us for detailed technical support.

"Could not open mapname map. Only maxnumber maps can be displayed at the same time."

This message is displayed when the maximum number of maps are displayed, and RASTRAC unsuccessfully tries to open a new map. You can "make room" for the new map to open by closing one of the maps which is already displayed.

"Could not read from playbackfilename."

This message is displayed if RASTRAC encounters an error while trying to read a playback file. If you see this message, try stopping the playback (closing the file), and executing the command again.

You can also check to see if any other playback files are having problems being read. If not, then the file may be corrupt.

If other playback file are unreadable, it's possible that the file system on the computer is confused. Shutting down the computer and restarting it might fix the problem in this case.

"Could not resolve map coordinate system. Using Lat/Lon, WGS84, Meters."

RASTRAC displays this message if it cannot resolve the geographic properties of a map layer. If you see this error, it is possible that some of the properties of the map in question are missing from its definition.

"Could not resolve map coordinate system. Try defining a coordinate system from 'Map...Layered Map...Coordinate System...'."

RASTRAC displays this message if it cannot resolve the geographic coordinate system property of a map layer. If you see this error, it means RASTRAC could not detect the proper coordinate system to use for this layer. Go to the ‘Map...Layered Map...Coordinate System...’ menu and select the proper coordinate system to use. Sometimes RASTRAC is unable to auto-detect the correct map coordinate system to use for a particular map layer.

"Could not save layerFilename layer. Contact Technical Support."

This message is displayed when RASTRAC attempts to write to a layer file, but detects an error. If you see this message, write down the filename, and reboot your computer. If the error occurs again, contact a technical support representative.

"Could not save mapname map. There isn't enough memory for its calibration points."

RASTRAC displays this message if you define a new layered map and try to save it, but the computer does not have enough memory for the map's calibration points. Try rebooting the computer and defining the map again. If the error occurs more than once, contact technical support.

"Could not save point data to pointfilename."

RASTRAC displays this message if a point cannot be saved to the point database file. Check to make sure the point database file (point.ini) is not read-only. Also, check to see if you have run out of disk space. Otherwise, try rebooting the computer and defining/saving the point again. If the error occurs more than once, contact technical support.

"Course (adv) must be within [-1, 360]. Please adjust it."

This message is displayed when you edit a legend file, and enter a course designator that neither describes an advisory (0-360), or a map (-1). If the legend describes and advisory, it should contain a course designator between 0 and 360. If you don't want the advisory to qualify against a vehicle's course, you should enter a course variance of 180. If the legend is intended to describe a map, the course should always be -1.

"Detected a map file name with no extension. Contact Technical Support."

This message is displayed during the map definition process, if RASTRAC encounters an internal map filename with no filename extension (".JPG", for example). This message should never be displayed under normal conditions.

"Detected a synchronization error. Please redefine the mapname map."

This message is displayed during the map definition process, if internal processing loses dialog state synchronization. This message should never be displayed under normal conditions.

"Detected inconsistent legend definition for mapname map. Contact Technical Support."

This message is displayed when RASTRAC attempts to load a map, but encounters an inconsistent internal map definition. This message should never be displayed under normal conditions.

"Detected inconsistent legend number for mapname map. Contact Technical Support."

This message is displayed if RASTRAC encounters an internal legend index that does not correspond to a valid map. This message should never be displayed under normal conditions.

"Error errorcode occurred running application programname."

This message is displayed when RASTRAC tries to execute one of the following, but cannot properly run the program:

the editor defined in "Tools...Options...Systems...Recorder...Editor"; or

one of the startup applications in the "Tools...Options...Startup Applications" list.

Possible error codes and their explanations are listed below.

Error#  Description
0Insufficient system memory or corrupt EXE file
2File was not found
3Path was not found
5Sharing or network-protection error
6Library required separate data segments for each task
8Insufficient memory to run the program
10The Windows version was incorrect
11EXE was not a Windows application or error in EXE program file
12Application was designed for a different OS
13Application was designed for MS-DOS 4.0
14Unknown EXE file type
15The application is a real-mode application ( for earlier Windows version)
16Application is already running and cannot have multiple instances
19EXE file is compressed. It should be uncompressed before use
20A DLL necessary for the EXE was found to be invalid
21The application requires Microsoft Windows 32-bit extensions


"Error adding map layer. Only maxLayers layers can be contained within a single map."

RASTRAC displays this message if you define a new layered map and try to add more than the maximum allowed number of layers to it. The only way to use more map layers is to define another map to contain them.

If you see this message while adding layers to a map, try saving the current map, and then defining another layered map containing the other layers.

If your application requires maps with more layers than RASTRAC allows, you may want to contact technical support for assistance in accommodating more map layers.

"Error copying one or more files to the selected user profile."

This message is displayed when you create a new user profile, but RASTRAC cannot copy the required settings files to the new user directory. Try deleting the new user directory, and creating the user profile again. Also, verify that the RASTRAC home directory and the "Users" subdirectory are not marked as read-only.

"Error creating advisoryname advisory window!"

An advisory was activated, but its window cannot be opened. Check to make sure that a valid advisoryname.ADV file for the advisory exists in the RASTRAC Map Directory. This error usually means that the advisory's legend (advisoryname.LEG) file exists in the RASTRAC Legend Directory, and qualifies against a vehicle's current state, but no advisoryname.ADV file (with matching root filename) exists in the RASTRAC Map Directory.
For more information on RASTRAC Map and legend Directories, see the RASTRAC online help.

"Error reading application name from list."

RASTRAC displays this message if it cannot resolve one of the application names in the "Tools...Options...Startup Applications" dialog. If you see this message, try editing the list again. If the message is displayed repeatedly, contact Technical Support.

"Error reading font from fontfilename."

This message is displayed when RASTRAC tries to read font descriptor data from either 'status.fnt' or 'vehicle.fnt', but cannot access the data. If this error occurs, try deleting the file and selecting the font settings again. Note: 'status.fnt' contains font descriptors for RASTRAC vehicle status windows, and 'vehicle.fnt' contains font descriptors for RASTRAC vehicle IDs and points which are displayed on maps.

"Error reading parameters.."

This message indicates that RASTRAC encountered an error while trying to read in the parameters of a dialog box. Check to make sure all parameters are entered correctly before continuing. If you continue to get this error, there may be a problem with the Windows operating system, contact technical support.

"Error replacing filename with temporary file. Contact Technical Support."

This message indicates that RASTRAC could not copy a temporary file to the recorder file, during the sorting process due to a file access error. This error should never occur under normal conditions.

"Error sending message to IO Processor for <vehiclename>."

RASTRAC displays this message when you attempt to communicate with a vehicle (e.g. "Get Position", "Get History", "Send Message", or In-Vehicle Controls) but the communication path hasn't been set up. Be sure to set up the ‘IOP and Server List…’ section of the "Vehicle...Settings" dialog for the vehicle. For more information, see the RASTRAC online help for "Vehicle...Settings".

"Error sending message to I/O Processor for <vehiclename >. Select a IOP/Server from 'IOP and Server List...' in 'Vehicle... Settings...'."

RASTRAC displays this message when you attempt to communicate with a vehicle (e.g. "Get Position", "Get History", "Send Message", or In-Vehicle Controls) but the IOP/Server list hasn't been set up. Be sure to set up the 'IOP and Server List...' section of the "Vehicle...Settings" dialog for the vehicle. For more information, see the RASTRAC online help for "Vehicle...Settings".

"Error sending message to I/O Processor for <vehiclename>. Select a valid 'Talk Mode' in 'Vehicle... Settings...'."

RASTRAC displays this message when you attempt to communicate with a vehicle (e.g. "Get Position", "Get History", "Send Message", or In-Vehicle Controls) but the talk mode hasn't been set up. Be sure to set up the "Talk Mode" section of the "Vehicle...Settings" dialog for the vehicle. For more information, see the RASTRAC online help for "Vehicle...Settings".

"Error sending message to I/O Processor for <vehiclename>. There are no I/O Processors available, check 'Tools... Options... Network...' for connection."

RASTRAC displays this message when you attempt to communicate with a vehicle (e.g. "Get Position", "Get History", "Send Message", or In-Vehicle Controls) but there are I/O Processors connected to the RASTRAC viewer. Check the ‘Tools... Options... Network...’ for valid entries and connection status. For more information, see the RASTRAC online help for network options.

"Error writing advisory file. The advisory has not been saved."

This message is displayed if RASTRAC cannot write an advisory file to disk. Make sure the advisory file name (in the dialog box) is correct, and formatted properly. Also, make sure that the disk folder where you're saving the advisory is not set to read-only. See "Could not connect layername map layer." In this chapter for more details.

"Error writing font to fontfilename."

This message is displayed when RASTRAC tries to read font descriptor data from either 'status.fnt' or 'vehicle.fnt', but cannot access the data. If this error occurs, try deleting the file and selecting the font settings again. Note: 'status.fnt' contains font descriptors for RASTRAC vehicle status windows, and 'vehicle.fnt' contains font descriptors for RASTRAC vehicle IDs and points, which are displayed on maps.

"Error writing to filename. Contact Technical Support."

This message is displayed when RASTRAC attempts to write to a configuration file, but detects an error. If you see this message, write down the filename, and reboot your computer. If the error occurs again, contact a technical support representative.

"Error writing to temporary file. The file has not been sorted."

This message indicates that RASTRAC detected a file access error while writing to a temporary file. Check your disk drive to make sure plenty of free space exists. If the message continues to display, it's possible that the computer's file system may be "confused". In this case, try shutting down the computer and restarting it, and then retrying.

"Failed to execute RASTRAC (Rtmx.exe)! Only one instance can be run at a time."

Only one RASTRAC viewer executable file (RTMX.EXE) can be executed at a given time. If you get this error no other RASTRAC viewers are visible, try hitting Ctrl-Alt-Del and checking the "Close Program" dialog (Win95), or Windows Task Manager (WinNT). If Windows failed to properly shut down a previous instance of RASTRAC, it may still be visible in the "Close Program" (Win95) dialog, or Windows Task Manager (WinNT) dialog. If so, you may end the task from that dialog.

"Failed to register the RASTRAC application!"

On program startup, Windows prevented RASTRAC from allocating internal C++ program structures. This error indicates a conflict between the displayed world and the Windows-internal world. To alleviate the problem, try completely shutting down the PC and powering it up from scratch. If this problem appears frequently, contact a technical support representative.

"Function is only supported by flat Latitude/Longitude maps. mapname has been defined as non Latitude/Longitude or with more than 2 coordinates."
RASTRAC displays this message if you try to execute a command on a specialized map that doe not support normal latitude/longitude functions. This message will be displayed if you are trying to operate on an altitude map (a map that has been defined as latitude/longitude along with altitude). This message is usually caused while trying to perform map calibration on an invalid map type.

"'Get History' download already in progress."

RASTRAC displays this message when you click on "Get History" while a Vehicle History download is already in progress. Here's a list of things you can do when you see this message:

Click "Abort Timeout" to make RASTRAC "forget" about the first history download. Then retry.

Simply wait for the original history download to complete.


"'Get History' download already in progress by another user (username)."

RASTRAC displays this message if you ‘Get History’ is already in progress by another user. Only one user can download a vehicle history at a time.

"Hour value is out of range. Please re-enter it."

This message is displayed when you type an invalid hour value when entering a new recording restart time in the "Tools...Systems...Recorder" dialog. Check and correct your hour value so it is between 0 and 23. Note that hh:mm time values are in 24 hour format.

"Invalid Altitude entered (use 0-100000)."

This message is displayed if you enter an invalid altitude while defining a map. Use an altitude between 0 and 100000. The altitude is only needed if your map is defined using latitude/longitude and altitude.

"Invalid course entered (use 0-360). Adjust and click 'Accept' again."

This message is displayed if you type in a course qualifier for an advisory which is not in the 0-360 range. When defining or editing an advisory, make sure that the course qualifier is between 0 and 360 degrees.

"Invalid Hardware Key installed for this version of RASTRAC. Contact Technical Support."

RASTRAC displays this message if your hardware key is improperly-programmed or is programmed for a different version of RASTRAC. It usually means that the key was initialized for a RASTRAC Browser and you are trying to execute a RASTRAC or RASTRAC Lite. If RASTRAC detects several quickly repeated executions under which this error occurs, it will permanently disable itself. Consequently, if you see this message, do not repeatedly execute the software.

"Invalid course variance entered (use 0-360). Adjust and click 'Accept' again."

This message is displayed if you type in a course variance qualifier for an advisory which is not in the 0-360 range. When defining or editing an advisory, make sure that the course variance qualifier is between 0 and 360 degrees.

"Invalid Icon filename extension (only .BMP allowed)."

This message is displayed if you try to specify a non-bitmap (*.BMP) image file as a vehicle icon image in the "Vehicle...Settings" dialog box. Check the filename, and make sure that you're referencing a true BMP image (e.g. an image you can create in Windows Paint).

"Invalid 'IP Address / Computer Name' entered."

RASTRAC displays this message if you define a computer name and port number, but the computer name is not either a valid IP address, or a defined computer name on the network.

Note: IP addresses must always be in the form #.#.#.#, where the '#' fields are 1-3 digits each. Do not "pad" the fields with zeros. In other words, "192.6.1.101" is a valid IP address.

"Invalid Latitude entered."

This message is displayed if you enter an invalid latitude while defining a map. Use a latitude between –90 and 90 degrees.

"Invalid 'Local Alias' entered."

RASTRAC displays this message if you define a computer name and port number for a connection, but you don't include a Local Alias for it (the Local Alias is a "nickname" that you use within your viewer for the connection. If the connection is to an IOP, the Local Alias should describe the communication device to which the IOP connects, e.g. "My Radio", or "Telco Modem".

"Invalid Longitude entered."

This message is displayed if you enter an invalid longitude while defining a map. Use a longitude between –180 and 180 degrees.

"Invalid maximum number of vehicles in hardware key. Contact Technical Support."

RASTRAC displays this message if your hardware key is improperly-programmed. It usually means that the key was not initialized properly, or that it has been tampered with. If RASTRAC detects several quickly repeated executions under which this error occurs, it will permanently disable itself. Consequently, if you see this message, do not repeatedly execute the software.

"Invalid maximum number of vehicles registered (detected/max)! Contact Technical Support."

RASTRAC displays this message if it detects a configured maximum number of vehicles which is not consistent with internally encoded limits. While RASTRAC will still operate after displaying this error, it will not, however, allow any vehicles to be created in the database.

"Invalid 'Port Number' entered (must be greater than 0)."

RASTRAC displays this message if you define a computer name and port number, but the port number is not in the range 1-65535. If you see this message, you should check that you entered a valid port number.

"Invalid recorded file format. Check format and retry."

This message is displayed in the "Recorder...Draw Recorded Track" function if the file you choose is not either a binary or ASCII formatted RASTRAC recorder file. Be sure to only choose files which were recorded by RASTRAC. If you get this message, and you're confident that the file is OK, try converting the file to an ASCII recorder file (if it's not already ASCII) and then opening it in a word processor, or via the "Tools...Edit...Recorded File" to verify that the file is OK. Then try to execute "Recorder...Draw Recorded Track" with the new ASCII file.

"Invalid Scan Mode detected. Contact Technical Support."

This message indicates that RASTRAC detected an invalid scan mode while processing a "Vehicle Settings" dialog. This error should never occur under normal conditions.

"Invalid Skew Angle entered (use 0-360)."

This message is displayed if you enter an invalid skew angle while defining a map. Use a skew angle between 0 and 360 degrees. The skew angle is only needed if your map is skewed (offset) from 0 degrees (north).

"Invalid time has been entered."

This message is displayed if you enter a time of day (hh:mm:ss) which is not properly formatted. Make sure that the colons ':' are properly placed and that hh is 00-23, mm is 00-59, and ss is 00-59.
This message may also be displayed if a time interval (seconds) of 0 or less is entered, and 0 is an invalid value for the interval.

"Invalid time has been entered. It must be greater than last time."

This message is displayed if you enter successive time transitions in the Vehicle...Aging options" dialog, but the transitions go backwards in time. The vehicle aging times must increase as their time slot numbers increase.

"Invalid time slot has been entered!"

This message is displayed if an invalid vehicle aging time slot number is encountered by RASTRAC. It indicates possibly damaged data in the "timeouts.bin" file. If this error occurs frequently, try deleting "timeouts.bin" under the proper user directory, and redefining the vehicle aging options.

"Invalid stop time has been entered. It must be greater than the start time."

This message is displayed if you enter a timed update request in the Get History dialog box, but the transitions go backwards in time. The stop time must be greater than the start time. Please enter a stop time that is greater than the start time before continuing.

"Invalid TX dwell time entered (use minimumDwellTime - maximumDwellTime)."

RASTRAC displays this message if an IOP's base station radio dwell time is not set properly. Make sure the setting is correct for that particular IO Processor. The radio dwell time is the amount of time the RASTRAC IOP waits after keying the radio (and establishing a channel in the trunking case) before it begins to send data. You can adjust this value (in seconds) so that any equipment in the communication path which needs "settling time" will have time before data is sent over the channel. This setting is especially useful in LTR® trunking systems, when a certain amount of "latent scan" time is required for vehicle radios in system scan mode.

"Invalid user logon in BOOT.INI. Using defaultUserProfilePath."

This message is displayed when RASTRAC detects an invalid user logon path in BOOT.INI on program startup. If you see this message, RASTRAC will still start and run OK, but it will not use the user logon which was specified in the BOOT.INI file. You should make sure that the desired (invalid) user profile directory exists and contains all required files. You can do this by comparing it to the "default" user directory to make sure all of the files are there.

"IOP access denied! serialnumber does not have access to the IOP."

RASTRAC displays this message when your viewer tries to access an IOP, but the viewer has not been granted access to control the IOP. Each IOP can have a list of allowed RASTRAC viewers. If your serial number does not match one in the list, you will receive this error message. If the IOP has a client/vehicle list, make sure your RASTRAC viewer serial number (programmed in the hardware key) has been added to the IOP client list along with any valid vehicle IDs.

"IOP access denied! serialnumber does not have access to the IOP for vehicleid."

RASTRAC displays this message when your viewer tries to access an IOP, but the viewer has not been granted access to control the IOP for the selected vehicle ID. Each IOP can have a list of allowed RASTRAC viewers along with the vehicles that viewer has access to. If your serial number and vehicle ID does not match one in the list, you will receive this error message. If the IOP has a client/vehicle list, make sure your RASTRAC viewer serial number (programmed in the hardware key) has been added to the IOP client list along with any valid vehicle IDs.

"IOP 'Aux Configuration' is not set up to remotely control the radio."

RASTRAC displays this message when your viewer instructs an IOP to remotely control its radio, but the IOP's 'Aux Configuration" dialog doesn't have a compatible radio "Comm Format" selected. For example, if you're using a remotely-controllable Kenwood radio, the IOP's "Aux Configuration" "Comm Format" should be selected to "Kenwood".

"IOP Error: vehiclename does not support the 'vehiclecommand' command."

RASTRAC displays this message if an IOP returns an error indicating that it received a vehicle ID which does not support requested command. The vehicle may not be equipped with the proper hardware to support the selected command.

"IOP Error: vehiclename does not support vehicle history download."

RASTRAC displays this message if an IOP returns an error indicating that it received a vehicle ID which does not support history download. Only vehicles equipped with the proper hardware can support vehicle history download.

"IOP Error: A protocol-incompatible vehicle ID was received. Check Vehicle Settings 'IOP and Server List...' for this vehicle."

RASTRAC displays this message if an IOP returns an error indicating that it received a vehicle ID which was not compatible with its communication protocol. For example, Kenwood KGP AVL modems require that the vehicle ID be formatted as "K001001" where "001001" must be a six-digit number. You will see this message if you try to task a vehicle through a Kenwood-configured IOP, but the vehicle's ID isn't in the required format.

The typical cause of this error is that you are tasking a vehicle through the wrong IOP/Server. Check the "Vehicle...Settings…" 'IOP and Server List...’, and make sure that all IOPs in the list are compatible with the actual modem that's in the vehicle, and that the vehicle ID is properly formatted.

"IOP Error: Command ignored! Invalid Vehicle ID selected."

RASTRAC displays this message if it tries to task an IOP, but the IOP cannot resolve the vehicle ID in the message, or the vehicle ID does not match the vehicle ID of the task which the IOP is currently processing.

You will receive this error, for example, if an IOP is downloading history data from a vehicle, and you try to stop the download, but use a different vehicle ID.

"IOP Error: Command is not supported by the I/O Processor."

RASTRAC displays this message if an IOP returns an error indicating that it received a command which it does not support. Not all vehicles support every possible command (some vehicles are not equipped to handle text messaging or in-vehicle controls).

"IOP Error: Command ignored. Invalid TELCO MIN. Check Vehicle Settings for proper TELCO MIN setup."

RASTRAC displays this message if an IOP returns an error indicating that it received a command which does contain a valid TELCO MIN parameter. Make sure the vehicle settings contains a valid TELCO MIN field.

"IOP Error: Failed to process the 'vehiclecommand' command for vehicleid. Try again."

RASTRAC displays this message if an IOP returns an error indicating that it could not process a command for the selected vehicle. There may have been a communications error or the TCP/IP socket data buffer may be full. You can retry the command again to see if it works at a later time.

"I/O Processor was not added to the list. Only maxnum processors are allowed."

RASTRAC displays this message if you try to add more than the maximum allowed connections in the RASTRAC viewer. RASTRAC supports a limited number of connections (usually 20).

"'IP Address / Computer Name' or 'Port Number' has changed. Please restart RASTRAC to enable the new network settings."

RASTRAC displays this message if you modify a current connection in the RASTRAC viewer. RASTRAC needs to be restarted to enable the new connection settings.

"Layer layerFilename was not added to the map (no data points for this layer)."

RASTRAC displays this message if there are no data points in a map layer. If you see this error, it is because you added an map layer that does not contain any valid data records.

"'Local Alias' and 'IP Address / Computer Name' both must be 'rtioserver'."

RASTRAC displays this message if you define a computer name of "rtioserver", but don't also define the Local Alias as "rtioserver". In order for RASTRAC to properly act as a network server, both fields must have the same name ("rtioserver", in lower case, exactly as printed here).

"Make sure the Event ID is valid (greater than 0)."

This message is displayed if you type an invalid event id qualifier in a dialog box. Event IDs must be between 1 and 4,294,967,295 (FFFFFFFF hexadecimal).

"Map mapname is already opened. Please close this map and retry."

This message is displayed if you try to define a map which is already being displayed. You should close any map windows before attempting to define (actually, redefine) the maps.

"Map coordinate system has already been defined. layerFilename layer must define a valid coordinate system."

RASTRAC displays this message if you try to add a layer to a map (during map define) and you did not select a valid coordinate system. Select a valid coordinate system for the layer being add when prompted (do not select ‘none’). If you want RASTRAC to automatically detect the coordinate system, reset (choose ‘none’) the coordinate system from the ‘Map...Layered Map...Coordinate System...’ menu and then define the map.

"Map has not been saved. Click OK if you want to save it."

RASTRAC displays this message if you define a map and try to close it before you save it. If you want this map to exist after you close it, you should click OK in this dialog box.

"Map layer has already been defined. Click OK to overwrite it."

RASTRAC displays this message if you define a new layered map, and give it the same name as a layered map which already exists. If you click OK, the previous (already existing) map definition will be deleted and overwritten by your new map definition. You should be sure that you do not want to use the existing map before you click OK in this dialog.

"Map legend has already been defined. Click OK to overwrite it."

RASTRAC displays this message to alert you that you're about to define a map which has already been defined. If you want to overwrite the original definition, click on the "OK" button. Otherwise, you can cancel the operation and save the old definition by clicking on "Cancel".

"Map/Legend path has been changed. Click OK to save paths and reload RASTRAC."

RASTRAC displays this message when you change program file paths in the "Tools...Options...System...paths" property sheet. To use your new paths, you must click OK to allow RASTRAC to delete all current vehicles and restart the program. Otherwise, you may click Cancel to continue using the original paths.

"Maximum number of time slots has been reached!"

Up to 10 different time transitions may be defined in the "Vehicle... Aging Options" dialog. This error indicates that you have attempted to define more than 10.

"Minimum number of cal points has been reached. Cal point delete aborted."

You are trying to delete one of the last two calibration points from a map. At least two points are required to define a map's location and orientation on the earth.

"Minute value is out of range. Please re-enter it."

This message is displayed when you type an invalid minute value when entering a new recording restart time in the "Tools...Systems...Recorder" dialog. Check and correct your minute value so it is between 0 and 59. Note that hh:mm time values are in 24 hour format.

"No advisories available to edit."

This message is displayed if you select "Advisory...Edit Advisory" but no advisories exist. You should define at least one advisory before you attempt to edit one.

"No more macros can be defined. Delete an existing macro, then retry."

RASTRAC displays this message if you try to record a new macro, but RASTRAC has no space to remember the new macro. Try deleting an existing macro that you don't need, and then record the new macro.

"Only maxlines lines of advisory text are allowed."

This message is displayed if you type in too many text strings for an advisory. Try using abbreviations, or making the text lines longer.

"Only maxrestarttimes restart times can be defined. Please remove one and retry."

RASTRAC displays this message when you attempt to define a new recording restart time, but the maximum number of restart times are already defined. To add the new restart time, you first must choose one of the already-defined times, delete it, and then retry.

"Only one I/O Processor connection allowed for this version of RASTRAC."

RASTRAC displays this message if you try to modify or add a connection in a RASTRAC viewer. The version of RASTRAC you are running (e.g. RASTRAC Lite) only supports one connection. If you get this message when attempting to modify the current connection, delete the entry and then add it with the new settings.

"Operation suspended: RASTRAC cannot add any more advisories to its database."

This message is displayed if you try to define a new advisory, but RASTRAC already has the maximum total number of defined advisories (e.g. 128) already in the database. Try copying the legend files for any unnecessary advisories out of the RASTRAC legend directory, and then define the new map again.

"Operation suspended: RASTRAC cannot add any more maps to its database."

This message is displayed if you try to define a new map, but RASTRAC already has the maximum total number of defined maps (e.g. 128) already in the database. Try copying the legend files for any unnecessary maps out of the RASTRAC legend directory, and then define the new map again.

"Playback file playbackfilename is currently being recorded. Wait for more data to be collected before playback."

This message is displayed if you try to playback from a file that's currently being recorded, and the recording is not far enough "ahead" of the time that you're trying to playback. In this situation, you should wait awhile until more data has been recorded, and then try playing back then.

"Please click OK, then click on the desired point in the topmost Map..."

This message is displayed when you execute "Point...Define", to prompt you to click on a map at the location where you want to attach the new point.

"Please finish the active define/calibrate operation before using 'Simulate with Mouse'."

This message tells you that a map definition, advisory definition, or map calibration sequence is still in progress. RASTRAC cannot activate mouse simulation when a map define or calibration is active. If you receive this error, you should do one of the following:

Complete the define or calibrate operation and then select "Tools...Vehicle...Simulate with Mouse."

Cancel the define or calibrate operation (by selecting the menu item for the operation again, and then select "Tools...Vehicle...Simulate with Mouse."


"Please select a valid name for this point."

This message is displayed if you haven't chosen a valid vehicle ID. Choose a vehicle ID before continuing with the desired function.

"Please select a valid vehicle ID."

This message is displayed if you haven't chosen a valid name for the point. Choose a name for the point before continuing with the desired function.

"Please stand by: Still waiting on vehiclename to answer."

RASTRAC displays this message when you attempt to communicate with a vehicle (e.g. "Get Position", "Get History", Send Message", or In-Vehicle Controls) while RASTRAC is still waiting for a response to a previous request from the vehicle. For example, if you click "get Position", and then click it again before RASTRAC finishes waiting for the first position report, this message will be displayed. Here's a list of things you can do when you see this message:

Click "Abort Timeout" to make RASTRAC "forget" about the first message. Then retry.

Click on "Properties" in the Communication & Control dialog, and set the vehicle timeout to a shorter time. Then retry.

Simply wait for the original message sequence to complete.


"Raster image layer <layername> does not have a calibration file (.tab, .tfw, or .rsf)."

RASTRAC displays this message if it tries to access a map layer file, but no calibration file exists for the layer file. RASTRAC cannot load the layer file without its calibration file. Thus, the layer will not be visible or loaded if you see this message.

"RASTRAC cannot find legendname definition. Contact Technical Support."

This message is displayed when you're editing a legend file, opening a map, or editing an advisory, but RASTRAC cannot find the legend in the database when you click 'OK'. This message should never be displayed under normal conditions.

"RASTRAC cannot resolve advisory name. Contact Technical Support."

This message is displayed when RASTRAC tries to internally process an advisory, but cannot determine the advisory name. This message should never be displayed under normal conditions.

"RASTRAC cannot resolve map name. Contact Technical Support."

This message is displayed when RASTRAC tries to internally process a map, but cannot determine the map name. This message should never be displayed under normal conditions.

"RASTRAC cannot resolve playback file name. Contact Technical Support."

This message is displayed when RASTRAC tries to start a new playback file, but cannot determine the name of the file. This message should never be displayed under normal conditions.

"RASTRAC cannot resolve Vehicle ID. Contact Technical Support."

This message is displayed when RASTRAC tries to process a selected vehicle, but cannot determine the ID of the vehicle. This message should never be displayed under normal conditions.

"RASTRAC can't find the selected time in the recorder file."

This message is displayed when you try to do a playback jump ("Recorder...Jump to Time"), but RASTRAC is unable to find the requested time (or one near it) in the file. Verify that your desired time is correctly entered.

"RASTRAC was not properly installed. Contact Technical Support."

RASTRAC displays this message when it finds mis-formatted data in the NMEA.DLL program file in the RASTRAC home directory. If this message is displayed, your RASTRAC installation has probably been corrupted.

"Recording has been aborted for vehiclename (invalid GPS time in data). Set System Time/Date reference to 'PC Clock' and restart recording."

This message is displayed if "Time/Date comes from..." is set to "GPS" in the System Options property sheet (hit F2, then "System..." to view), but no time information is present in the incoming messages from a vehicle. The only way to reliably record vehicle tracks under this circumstance is to use the internal clock on your PC instead of GPS time.

"Recording has been aborted for vehiclename (PC time and GPS time are too far off). Set your PC time to match GPS time or Set System Time/Date to 'PC Clock' and restart recording."

This message is displayed if RASTRAC cannot reasonably compute today's date from incoming GPS time and the current date on your PC. In order to maintain recording integrity from day to day (across midnight boundaries, etc.), RASTRAC maintains time as an integrated time/date combination. However, it must often generate the current date from incoming GPS data because the vehicle message doesn't contain the date! Therefore, you should periodically check your PC clock to insure that it is within at least 30 minutes of the actual local time. If correcting your PC's system date doesn't help, try selecting "PC Clock" in the "Time/Date comes from..." setting (hit F2, then "System" to change it).

"Root path has changed. Update all options with paths: vehicle icon, map path, legend path..."

This message is displayed if RASTRAC detects that it has been moved from one directory on your system to another one. You should not normally do this. If you need to move RASTRAC to a new location on your machine, you should re-install it, and then copy your application-specific files (your maps, legends, user configuration files, etc.) into the new location.
If you receive this message, you should immediately check all configuration settings to make sure that all directory-related settings are correct.

"Run the MifCnvrt program on layerFilename to try and recover the data file."

RASTRAC displays this message only if the previous error "Could not add layer layerFilename to map. This data file may be corrupt or contain invalid data" is reported. If you see this error, it is possible that the map layer in question contains invalid latitude/longitude data points. If this is the case, you should run the MifCnvrt program to convert (recover) the map layer file. MifCnvrt will only work on MapInfo MIF/MID files. Once you convert the map layer file, you can add it to the layered map you are trying to define.

"Server access denied! serialnumber does not have access to the Server."

RASTRAC displays this message when your viewer tries to access the Server, but the viewer has not been granted access to the Server. The Server has a list of allowed RASTRAC viewers. If your serial number does not match one in the list, you will receive this error message. If the Server has a client/vehicle list, make sure your RASTRAC viewer serial number (programmed in the hardware key) has been added to the Server client list along with any valid vehicle IDs.

"Server access denied! serialnumber does not have access to the Server for vehicleid."

RASTRAC displays this message when your viewer tries to access the Server, but the viewer has not been granted access to the Server for the selected vehicle ID. The Server has a list of allowed RASTRAC viewers along with the vehicles that viewer has access to. If your serial number and vehicle ID does not match one in the list, you will receive this error message. If the Server has a client/vehicle list, make sure your RASTRAC viewer serial number (programmed in the hardware key) has been added to the Server client list along with any valid vehicle IDs.

"Server Error: vehiclename does not support the 'vehiclecommand' command."

RASTRAC displays this message if the Server returns an error indicating that it received a vehicle ID which does not support requested command. The vehicle may not be equipped with the proper hardware to support the selected command. Also, the Server may not be able to process the command for the selected vehicle.

"Server Error: Failed to process the 'vehiclecommand' command for vehicleid. Try again."

RASTRAC displays this message if the Server returns an error indicating that it could not process a command for the selected vehicle. There may have been a communications error or the TCP/IP socket data buffer may be full. You can retry the command again to see if it works at a later time.

"Server Error: Command is not supported by the server."

RASTRAC displays this message if the Server returns an error indicating that it received a command which it does not support. Not all vehicles support every possible command (some vehicles are not equipped to handle text messaging or in-vehicle controls).
"Server Error: Vehicle history download not supported by < vehiclename >."

RASTRAC displays this message if the Server returns an error indicating that it received a vehicle ID which does not support history download.

"Server IOP access denied! serialnumber does not have access to the server IOP."

RASTRAC displays this message when your viewer tries to access the Server IOP, but the viewer has not been granted access to the control the Server IOP. The Server has a list of allowed RASTRAC viewers. If your serial number does not match one in the list, you will receive this error message. If the Server has a client/vehicle list, make sure your RASTRAC viewer serial number (programmed in the hardware key) has been added to the Server client list along with any valid vehicle IDs. Also, make sure the Server has enabled IOP control for each client or all clients.

"Some labels in this label database file were not found. Do you want to keep the labels that were found?"

RASTRAC displays this message if it detects an error when loading a database file for a layered map layer. The database file is the file that contains information like street names, road names, and geographic region names. If you click "Yes", RASTRAC will retain the labels that it acquired prior to the error. If you click "No", RASTRAC will discard all labels which were acquired from the file.

"The priority vehicle is not in playback mode! Playback loop only works on the priority vehicle."

RASTRAC displays this message when you select "Recorder... Loop", but the priority vehicle is not a playback vehicle (that is, it's either a real-time vehicle, MOUSE, or does not exist). You should make sure that the playback that you want to loop is selected as the priority vehicle ("Vehicle...Select Priority").

"There is an invalid map or legend path in System Options."

When RASTRAC loads the map and advisory database on program startup, it checks the configured paths for validity. If an invalid path is detected, this message is displayed. This message may also be displayed when you select the "Tools...Options...System" property sheet. If you receive this message, you should check the path settings and make sure that they all refer to valid directory paths.

"There isn't enough memory available for advisory definition points."

This message is displayed if RASTRAC cannot find enough free memory on the computer to accommodate an advisory's definition points. Under normal conditions, even if your machine runs out of memory, it won't be when you're defining a new advisory. Consequently, if you see this message, you will probably see other error messages as well. In such a case, try shutting down your computer, turning it off, and then restarting it. Then run RASTRAC again and retry.

"There isn't enough memory for time sort. The file has not been sorted."

This message is displayed if RASTRAC cannot find enough free memory on the computer to perform a recorder file format conversion. If you see this message, try closing one or more programs on the computer, and then retry. If the message comes up again, it's possible that another application on the computer has "locked up" memory, and needs to be flushed. In this case, try shutting down the computer and restarting it.

"There isn't enough memory to playback this ASCII recorded file. Convert to binary and retry."

This message is displayed if RASTRAC cannot find enough free memory on the computer to accommodate a new recorder playback file. If you see this message, try closing one or more programs on the computer, and then retry. If the message comes up again, It is possible that another application on the computer has "locked up" memory, and needs to be flushed. In this case, try shutting down the computer and restarting it.

This problem can only occur when you are trying to playback an ASCII formatted playback file. If the above procedures don't help, try converting the file to binary format, and then playback the binary file.

"The Time/Date reference cannot be changed while recording. Stop recording for all vehicles, then change the Time/Date reference."

This message is displayed if you attempt to change the "Time/Date comes from..." setting (hit F2, then "System..." to view), while recording vehicle tracks. RASTRAC prevents you from doing this, because it could easily corrupt the time "smoothness" of the recorded data. To change the setting, you must stop all recordings first. Of course, you can restart the recordings after changing the setting if you wish.

"This computer's network settings appear to be incorrect. Error code errorNum was detected."

RASTRAC displays this message when it attempts to connect to the TCP/IP network interface within the computer, but cannot create the connection. This message indicates that your computer does not have its internal network set up properly (in the Windows "Control Panel". If you see this message, you should read "I/O Processor Setup" in the RASTRAC online help. It will help you troubleshoot the problem.

If you can't resolve the problem, make a note of the error code that you're receiving, and contact Technical Support.

"This file contains recorded time data that is out of sequence. Do you wish to sort this file so the times are in sequence?"

This message is displayed when RASTRAC detects a recorded file that has vehicle updates which are out of time order. This condition can sometimes happen if you perform real-time tracking and history downloads during the same time period. Click on "Yes" to automatically arrange the updates in proper time order. Otherwise, click on "No" to leave them out of order.

"This function is not allowed when 'Simulate with Mouse' is enabled. Disable 'Simulate with Mouse' and try again."

This message is displayed when you choose a desired function that can't be performed while "Tools...Vehicle...Simulate with Mouse" is enabled. Try turning off the "Simulate with Mouse" function (by selecting "Tools...Vehicle...Simulate with Mouse"), and then execute the desired function again.

"'This IP Address / Computer Name' and 'Port Number' already exist. Delete the existing entry and retry."

RASTRAC displays this message if you try to change the local Alias of an existing "IP Address/Computer Name, Port Number" pair, or if you try to re-define an existing entry. If you wish to give the address/port pair a different Local Alias, just select that entry in the listbox and click on "Delete". Then type in the desired Local Alias, and click "Add".

"Unconverted maps will operate slower and will not have street names. Click OK to continue saving without conversion."

RASTRAC displays this message when you save a defined map back into its native map format. While it is completely allowable to use maps in their native formats (e.g. MapInfo® MIF/MID), your maps will work most efficiently with RASTRAC if you allow RASTRAC to save them in BML (Blue Marble® Layer) format, which is a geographically optimized map format.

"Vehicle History Download is in progress. Do you want to stop it?"

RASTRAC displays this message when you click "Abort Timeout" or "Log Off" in the Communication & Control dialog while RASTRAC is processing a vehicle history download. If you click Yes, RASTRAC will abort the current history download, and attempt the new one. If you click on "No", RASTRAC will continue the download in progress, as if you had not clicked the button.

"WARNING: Data records may not be correctly labeled. Continue?"

RASTRAC displays this message so you can verify that you wish to define and save a new layered map after a database error has been detected in the map. This message is intended to stress that the database labels in the map are likely to be wrong (e.g street names may be wrong, and possibly misleading). You should be cautious about relying on the map's labels if you receive this error while defining it.

"Warning! The recorderfilename vehicle track may show distorted behavior, because its data is out of order!"

This message is displayed to remind you that the recorder file is out of sequence. While RASTRAC will still playback the out-of-sequence file, it's important to remember that vehicle tracks will not necessarily depict real events, since data is out of sequence. For example, the track my jump unexpectedly, and time values will also go backwards in time, and then jump forward, as it plays through the out-of-sequence data.

"WARNING: You are about to overwrite an existing map layer which may be used by other maps. Click OK to overwrite it."

RASTRAC displays this message so you can verify that you wish to overwrite a layer file which already exists. If you click OK, the existing file will be deleted and unrecoverable.

"You entered an invalid 'Auto Poll' value (use 0-1439)."

This message is displayed if you entered an invalid value for the Auto Poll field while you are editing the properties for a vehicle in the "Vehicle Properties" dialog. Use a value between 0 and 1439.

"You entered an invalid loop interval (use 1-86399)."

The "Recorder...Loop Settings" dialog allows you to change the length of the time period around which RASTRAC loops a playback. You can set it very small, so you watch the same short-term part of the track over and over again, or you can set it much larger if needed. The loop interval must be between 1 and 86399 seconds, though (86400 seconds is one full day). Make sure you use a valid loop interval.

"You entered an invalid 'Number or Retries' value (use 0-10)."

This message is displayed if you entered an invalid value for the Number of Retries field while you are editing the properties for a vehicle in the "Vehicle Properties" dialog. Use a value between 0 and 10.

"You entered an invalid 'Timeout' value (use 0-3600)."

This message is displayed if you entered an invalid value for the Timeout field while you are editing the properties for a vehicle in the "Vehicle Properties" dialog. Use a value between 0 and 3600.

"You must enter a valid number of requested updates."

RASTRAC displays this message if you do not enter a valid number of requested updates in a download history request from the server.

"You must restart RASTRAC to enable your new user logon."

This message is displayed when you choose a new user logon profile. In order to adopt the new user settings, RASTRAC must load itself from the new user directory. To begin working with the new user settings, all you need to do is exit from RASTRAC and then restart it. When you run RASTRAC again, the new user will automatically be logged on.

"You must select 'Request number of updates' or 'Request all updates for the day'."

This message is displayed when you are doing a Get History and did not specify a date. If no date is selected, you must choose the 'Request number of updates' or 'Request all updates for the day’ option.

"Your connection to computerName port portNumber has been closed. To disable reconnect attempts, delete it from 'Tools...Options...Network...'."

RASTRAC displays this message when an IOP disconnects from your viewer, to alert you that the communication path has been closed. When the IOP comes back online, the viewer will automatically try to reconnect to it.
If you want to prevent the viewer from connecting to the IOP, you can delete the IOP from the viewer's IOP list by selecting that IOP in the "Tools...Options...Network" dialog, and clicking "Delete".

"You're already defining a map."

RASTRAC displays this message if you try to define a new layered map when you're already in the process of defining a layered map. You should first complete the former map definition by closing the map window.

"Your new password is yourpassword. Please remember it."

RASTRAC displays this message after you successfully change the program password. Be sure to remember the new password, because it cannot be retrieved from the software if you forget it.